We can offer a wide range of services covering most elements of IT and technology. Please see some of the most common requests and topics below however if you have more specific requirements then please get in touch.

• One to one help with your computer, on site with appointments available both evenings and weekends
  
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  We believe that the best way to deal with computer problems is to come to the site of the problem and see exactly what is wrong. We appreciate that everyone lives busy lives and so are available both evenings and weekends, often with short notice if you are local. If you are having computer problems then please give us a call and we can arrange visit.

• Assistance with PCs. printers, cameras and other devices 
  
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  Computers are playing an increasingly important part in our lives whether it be for business or pleasure and it can be very frustrating when things don’t work as you expect. We can offer one-to-one help with your computer and devices whether you have a problem with something not working or would just like some assistance with something new.

• Upgrades, repairs and replacements 
  
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  An unfortunate fact of computers is that they will grow old and may go wrong. If you have installed a new piece of software and it is running slowly or your computer isn’t running as fast as it used to then give us a call. Sometimes computers just need to be wiped clean and started from fresh, when we do this we take a backup of your computer and put all your personal data back on afterwards. It may be that your computer purchased a few years ago is running out of space or just not keeping pace with the way you now want to work, we can provide a breakdown of where you could upgrade the PC and provide advice if it has reached the time to purchase a new one.

• Software and hardware cleaning 
  
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  Computers usually use fans to expel heat from the sensitive components and over time these can clog up with dust, dirt and hair causing your computer to run hotter and less efficiently. We can clean out your computer to restore these components performance and often reduce the noise that a dusty computer can make. Once this is done we can run a health check on your computer to ensure that there are no viruses or malicious programs installed and possibly improve the performance of the software as well.

• Broadband, networking and wireless 
  
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  Broadband speed and quality can vary greatly and wireless signals can sometimes not reach quite as far as you need them to. There are a number of checks which can be performed to see if you are getting the speed that you should (friendly neighbours can also help by comparing their speeds with yours) and wireless black spots can be reduced or even completely illuminated by using additional equipment or simply moving your router. We can perform a quick survey of your broadband and wireless and discuss options to help improve your connectivity.

• Virus cleanup 
  
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  Everyday there are new computer viruses being created and even the best anti-virus software can’t protect against all of them or their methods to trick you into installing them. We recommend AVG for users on a budget or Eset Smart Security for users able to afford a yearly subscription. If you think that you may have a virus or your computer is not running as smoothly as you would like then please contact us to arrange a custom healthcheck of your pc.

• Data backup 
  
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  With people storing more and more data on their computers any loss or failure can cost years of data and memories. If you were to have your laptop or pc stolen how many family photos and memories lost could you easily replace? With this in mind backing up your data is something that should be done frequently. There are many options for backup, online systems, usb hard drives or networked hard drives. Please contact us if you want to discuss a new solution or an improvement on an existing one.

• Secure data destruction 
  
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  Data Destruction is a serious if boring topic. Over the life of a computer a lot of data gets stored on it, some that you may not realise even exists. When your computer comes to the end of its useful life this data needs to be securely wiped. Simply deleting the files may not actually wipe the data from the disks. We use a method that is approved by the American Department of Defence to securely wipe the entire hard disk of all of the files. Windows can then be reinstalled if you are selling/donating the computer. Prices for this service vary by individual circumstances, please contact us for a price.

• Data Recovery 
  
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  Have you just come back from holiday or a trip with the family to find that your cameras memory card is mysteriously blank? Have you deleted photos or files from a USB drive which you didn’t mean to delete and can’t find in the recycling bin? Don’t panic! As long as you stop using the card/drive immediately then often these files can be recovered, give us a call to discuss what options there are for you.